By Using the service, the user accepts and agrees to following terms and conditions

I. Pay via dtac Payment Service

II. Terms of Service for DP Electronic Money for Pay via dtac Payment Service (Only for prepaid users)

III. The Privacy Notice of the Payment Service Provider

I. Pay via dtac Payment Service

Terms and Conditions for Payment Services for Digital Goods and Services through Pay via dtac Payment Service

  1. Purpose, terms and conditions of service
    1. The terms and conditions stated herein ("Terms and Conditions") shall apply to the payment service for product and digital services via Pay via dtac payment service which is one of the services provided by dtac TriNet Company Limited (“dtac”) and T2P Company Limited (“T2P”). In these terms and conditions, if not it is not specifically referred to as dtac or t2p, it shall be collectively referred to as ("Payment Service Provider") provided to you. And, these terms and conditions shall be deemed as an agreement between you and the parties, and payment service providers in this regard.
    2. As soon as you choose to pay via Pay via dtac payment service at the stage of ordering, or subscribe to the app or in-app products, it shall be deemed that you agree to use the payment service through the Pay via dtac payment service, and expressly agree to be bound by and comply with these terms and conditions in all respects.
    3. The terms used in these terms and conditions shall have the meaning stated in Article 10 below.
  2. Pay via dtac Payment Service
    1. Services that payment providers will provide or perform for you under these terms and conditions shall cover the following items ("Pay via dtac Payment Service") to facilitate you to order or subscribe to the app or in-app products on the system of the service provider, pay as well as collect payment and service fees that have been billed from you or that you have to pay due to your purchase or subscription to the app or in-app products above, according to the payment and billing method as follows: (1) For postpaid users, dtac will record service fees, order fees, or app subscription fees, or in-app products, which will be billed with telephone service charges or through your phone bill, and;
      (2) For prepaid users (Pay via dtac must be used in conjunction with the DP e-money service for Pay via dtac service), dtac will deduct the service fee, order fees, or app subscription fee, in-app products from you in full, which will be deducted from your remaining call cost, or a SIM card with the remaining limit, and refund the call cost to you by making the payment to dtac's account or other accounts as to be required by dtac to pay for service, order fee or app subscription fee or in-app products via Pay via dtac payment service.
      In addition, prepaid users are required to subscribe to DP e-money service for Pay via dtac payment service with T2P in order to pay for the service, purchase of products, or app subscription fees, or such in-app products.
    2. If someone other than you has logged in or have accessed the Pay via dtac payment service, you agree that you are responsible for the payment service provider for the followings: (a) perform all actions to ensure that the person complies with these terms and conditions, and (b) take responsibility for action or omission of that person, or from the fact that the person does not comply or defaults on payment in connection with this Pay via dtac payment service.
  3. Service fees and billing procedures
    1. You agree and acknowledge that the service provider and content licensor will determine the prices and charges for apps or in-app products. And, these prices or charges are subject to change, tax deductible, and may vary depending on the exchange rate set by the service provider or the content licensor (where permitted by applicable laws or regulations). You agree to purchase and subscribe to the app or in-app products according to the amount and the currency that is quoted to you, and agree to pay for all products or services in full including applicable taxes (if any).
    2. For invoicing and billing according to these price and these service charges, the payment service provider will charge you through a process and in the format specified in Clause 2.1.
    3. If you subscribe to any service through in-app products, you will receive an invoice and be billed according to the frequency of the service, and according to the price specified at the beginning of the service. And, in the event of renewing, canceling or changing these subscriptions, you will need to learn the steps and continue to comply with the relevant conditions applicable to that service.
  4. Products or Services Returns and Refunds
    1. You will not be able to request a refund not request a refund for product or service you have ordered or have been subscribed to the app or any in-app product except in the following cases:
      (A) It is a refund or request a refund for products and services as allowed by the policy or app or in-app product conditions, or as allowed by the content service provider or licensor;
      (B) There are provisions, laws, rules or orders of the competent official regulating payment service provider’s business, or a judicial order in Thailand requiring the payment service provider to make the refund;
      (C) If you believe that the balance has been deducted from the call charges, or your SIM card has incorrect remaining balance, or you have been billed incorrectly or incorrect airtime fee. In which case, you must notify dtac customer service within 30 days from the date of purchase, or the date of subscription
      In each of the above cases, the payment service provider will process a refund or refund of the product, service to you for the amount requested within the deadline, and in accordance with the method that the payment service provider deems appropriate, including credit refunds to the phone bill or the airtime fee in your next payment, or refund to your remaining call cost or SIM card with the remaining balance, etc.
    2. The payment service provider reserves the right to suspend or cancel the payment service to you in the event that it is deemed or has reasonable grounds to believe that the request for a refund is or is considered fraudulent against the payment service provider and/or content licensor.
  5. Service Conditions
    1. Payment service provider will limit the amount you can purchase or subscribe to app or in-app products (These amounts are subject to change from time to time as determined by the payment service provider without notice) according to the following details:
      Limit
      Maximum Limit for Prepaid Users
      Maximum Limit for Postpaid Users
      Maximum amount per one item purchased or subscribed.
      Not more than 10,000 baht per item (equivalent amount in foreign currency)
      Not more than 1,200 baht per item (equivalent amount in foreign currency)
      The maximum amount in 1 day for every item ordered or subscribed (counted with items from all content licensors)
      Not more than 50,000 baht per day (equivalent amount in foreign currency
      Not more than 1,200 baht per day (equivalent amount in foreign currency)
      Maximum amount in 1 month or billing cycle for every item ordered or subscribed (counted with items from all content licensors)
      Not more than 50,000 baht per month (equivalent amount in foreign currency)
      Not exceeding the specified limit (budget control or credit limit) of the billing cycle

      In addition, payment service provider may from time to time set approved Credit Limit for postpaid subscribers as the payment service provider deems appropriate.

    2. You agree that if the payment service provider delays or fails to comply with these terms and conditions, and the delay or noncompliance is caused by any event that are beyond the control of the payment service provider, or caused by the actions of third parties, in such case, the payment service provider shall not be responsible for such delay or noncompliance in any way.
    3. The payment service provider has no control over any app, in-app product, service provider or individual content licensor. Therefore, the payment service provider cannot guarantee or be responsible for managing app content, in-app products or content of the service provider, or of the licensor to be accurate or not to contain content that falls into nor supports defamation, illegal actions, not any discrimination.
    4. Using the app, ordering products or services in the app including the app itself, and in-app products itself will be subject to restrictions and rules related to the app and in-app products. This includes the rules set out in the End User License Agreement and any other terms as found on the provider's website or wapsite, or of the content licensor, and including any other rules that the service provider or the content licensor will require compliance.
    5. Payment Service Provider and service provider may not provide any type of practical or technical assistance about the app or in-app product to you. However, the content licensor may be happy to provide you with such assistance. You will need to contact the Content Licensor directly for such assistance, or, if you have any other questions about the app or in-app products.
    6. The payment service provider may hold or cancel Pay via dtac service at any time at the sole discretion of the payment service provider, including suspension or cancel according to clause 5.7 below, or in the event that the payment service provider suspects that:
      (A) You use Pay via dtac services without properly authorization or inappropriately in any way, by using Pay via dtac service for or in a fraudulent manner, whether against payment service provider, service provider or content licensor;
      (B) You use a SIM card with the device or equipment that is inconsistent with the payment service provider's system; and/or
      (C) You fail to comply with these terms and conditions, or fail to comply with the requirements of the app or in-app products that require you to comply with, or any other requirements or as required by a payment service provider, service provider or content licensor.
    7. 5.7 Pay via dtac service is for dtac customers or subscribers only. If you change your mobile operator from dtac to another mobile operator, it will be deemed that you have canceled the Pay via dtac service with immediate effect. And, when you have completed the mobile operator change, you will not be able to use the Pay via dtac service. However, you are still responsible for paying the fee and service fees that occurred before the change of mobile operator. And, if you are a prepaid customer, you will not be entitled to a refund for your remaining call charges or a SIM card with the remaining balance in any way
  6. No guarantee
    1. This Pay via dtac Service is provided as an "as is" and "as available" service. And, the Payment Service Provider reserves the right to reject any term of any warranty, approval, agreement, confirmation or any other representation as permitted by law.
    2. In the event that the service provider or the content licensor gives confirmation or any guarantee, or if the app or in-app product of the service provider or content licensor specifies confirmation or guarantee, you may enforce any rights about confirmation or guarantee directly against the service provider or the content licensor directly.
  7. Limitation of Liabilities
    1. Within the number and maximum requirements permitted by law, the amount of legal damages that the payment service provider is liable to you for any damages that you receive as a direct result of the payment service provider, regardless of the circumstances when combined in every case and in all numbers must not exceed any of the lower amounts between (a) the service charge amount and app purchase fees, or in-app products that cause such damage, which you have paid through Pay via dtac service, (b) an amount of 1,500 (one thousand five hundred) baht. Apart from this, the payment service provider is not liable for any damages whatsoever.
    2. Within the number and maximum requirements permitted by law, payment service provider is not responsible for the quality or the performance of the app or in-app products, equipment, tools, or an app store market that the service provider provides for consumers to buy an app, as well as the payment service provider is not responsible for the information or the content that appears or which is visible to you or viewed by you through Pay via dtac service in any way.
  8. Consent to Disclosure of Personal Information
    You agree and consent that the payment service provider may use or collect your personal information (Whether collected by the payment service provider itself or by other persons), and allow payment service provider to share, disclose, transmit or transfer such information to others (Whether that person is in Thailand or abroad). In this regard, your personal information includes (but not limited to) mobile phone number. Usage, collection, sharing, disclosure, transmission, or transfer of such information must be done for the following objectives:
    (A) For payment service provider to provide Pay via dtac service to you in accordance with these terms and conditions, including compliance with any additional instructions you may notify or order payment service provider to proceed or that the payment service provider receives from you;
    (B) To improve, develop or enhance the functionality of the Pay via dtac service system, other telecommunications services or any other related services, which payment service provider or affiliates of the payment service provider will provide to you or to other customers;
    (C) To communicate with you or inform you about other services that the payment service provider makes available to customers, or about promotional offers or marketing activities that you are entitled to receive;
    (D) As required by applicable laws; and
    (E) For any other purpose specified in these Terms and Conditions, or as you have ordered in writing to the payment service provider and, payment service provider has agreed to accept that order in writing;
  9. Miscellaneous
    1. If any of the provisions of these Terms and Conditions is not legal or unenforceable under any law, either in whole or in part, it is assumed that such provision is not in these terms and conditions. And therefore, in interpreting the rest of the provisions, it is assumed that the provision in question is not in these terms and conditions, and the rest of the provisions shall be enforceable as usual in all respects.
    2. The Payment Service Provider has the right to assign its rights or obligations under these terms and conditions to any other person without your consent. However, you are not entitled to transfer any rights, obligations or amounts that you have already paid to the prepaid service provider under these terms and conditions to other person.
    3. If either party is in breach of contract, fails to comply with these terms and conditions, either one time or many times, and the other party did not exercise the rights or did not enforce the right under these terms and conditions against the breaching party in that matter, it shall be deemed (and not interpreted) that the non-breaching party waives the right in other breach the contract or any other breach (Whether similar or different manner) that may occur in the future as well.
    4. These terms and conditions do not create or considered to create a relationship between payment service provider and you in any manner as a representative, joint venture capitalist or partner between each other.
    5. You agree and consent to indemnify and remedy the damage to the payment service provider in full, as well as take action to ensure that all the payment service provider receive full remedy and compensation for any losses, expenses, damages, claims, actions, processes, requests for payment, and any other payment that the payment service provider has to pay or to be paid, or which is affected by your use of the Pay via dtac Service, or due to your breach of contract, or failure to comply with these terms and conditions.
    6. Payment Service Provider reserves the right to amend or change any statement in these terms and conditions at any time unilaterally by inform or announce the correction or change to you according to the method and channels that the payment service provider deems appropriate, including announcements on dtac's website, wapsite, browser or mobile phone operating system, or those of dtac’s subsidiaries.
    7. This terms and conditions shall be governed by and interpreted according to Thai law. And, you agree that a dispute may be filed in any jurisdiction, which does not have to be the jurisdiction of Thailand only (Non-exclusive).
  10. Definitions
    1. "App" means any program, software, application, web browser app, or any other digital content and applications that you can download by purchase, or use with the permission of the licensor to use content on the service provider's computer operating system through the payment service provider's system (Including documents related to programs, applications, web browsers, and content thereof, as well as the End User License Agreement);
    2. "Content Licensor" means content seller, application seller, content developer, application developer, licensed content Licensol, licensed application licensor. Each of which has entered into a contract or agreement with service provider to sell apps or in-app products to general users through the payment service provider's system;
    3. "Pay via dtac Payment Service" shall have the meaning as specified in Clause 2;
    4. "Payment Service Provider" means all computer systems and computer software of the payment service provider intended for the payment service provider to be able to provide Pay via dtac payment service to the service provider, as well as providing services to other third-party app stores;
    5. “In-App Products” means content, services, subscriptions, merchandise, cartoons, games, stickers, ringtones, wallpapers, magazines, books, newspapers or magazines that are printed, sold or distributed over a period of time, movies or music, all of which can be downloaded and installed in the device, including other types of digital products that are for sale, download or subscription, whether by or through any app;
    6. “Postpaid Subscriber” or “Postpaid Customer” means customers or users of a postpaid mobile phone service who has entered into an agreement, whether short term or long term, with dtac to use or consume telephone data services or send messages through dtac's mobile phone network, and billed monthly at the end of each month according to the terms of use agreed with dtac or according to the number of services used or consumed;
    7. “Prepaid users” or “Prepaid customers” means mobile customers or users who use or consume telephone data services or send messages through dtac's mobile phone network by purchasing or refilling value to dtac SIM card, and use that SIM card to use or consume the said service. dtac has the right to refuse usage or access to those services if the available amount or value existing or remaining is insufficient according to the amount required for the respective service;
    8. "Service Provider" means a third party or online store market providing the relevant or continually service to the payment service provider in facilitating user in purchasing or subscribing an app or in-app products. Such person or online store market shall also include juristic persons or organizations in Google's group, LINE Corporation, Microsoft Corporation, Apple Inc. and other third parties that the payment service provider may add to support dtac payment service from time to time in the future;

II. Terms of Service for DP Electronic Money for Pay via dtac Payment Service (Only for prepaid users)

This agreement is a contract between T2P Company Limited, the service provider legally authorized by the Ministry of Finance to engage in the business of payment service under the supervision of the category of service for accepting electronic payments (provision of payment services) under license number Bor (3.3) 057/2561 and operate payment service business under the category (electronic money transfer service) under license number Bor (4) 043/2561, hereinafter referred to as the "Company" and "Applicant" hereinafter referred to as "User", the other party, to request the DP electronic money service for Pay via dtac payment service and/or other related services. DP electronic Pay via dtac payment service is a service to assist and facilitate the users in making payments / receiving payments / transfer / receiving and sending money only, in which the company acts as a representative of the user in the said electronic transaction only.
Rules / regulations / conditions / rights / obligations / limitations / disclaimers / scope and liability of the parties under this contract shall be binding on the rights/duties and liabilities of the user. The user should read and understand this agreement carefully. The company encourages users to print or keep this contract as a reference document. Should the user need additional information or further enquiry, please contact our call center at 02-114 7456 or other channels as specified by the Company.
By clicking "Accept" or "Confirm" or any text with the same meaning for transmitting payment information through DP electronic Pay via dtac payment service, it is considered that the user has accepted the terms and conditions as stipulated in this agreement, including the privacy policy of the user and/or other references. In addition, the user is also considered to agree and consent that this agreement is an agreement between the company and the user, in which the user is the person who signed the binding agreement, which may be enforced according to the law. Any rights not specified in this agreement, the user agrees and consent that the company has the right to amend/change as appropriate and under the approval of the company, as well as consent and agree that the company may amend, add and/or change the agreement partially and/or completely without the company having to notify the user in advance. And, both parties agree that the agreement and these new amended terms shall automatically take effect in place of the old terms and conditions if it is not a violation or breach against the provisions of the law. The user is obliged to understand the terms of service thoroughly and shall check for an update regularly. Should the user need additional information or further enquiry, please contact our call center at 02-114 7456 or other channels as specified by the Company.

  1. Legal relationship between user and T2P Company Limited
    In this agreement, the company is merely a representative of the user in facilitating the service to the user only. The company will not be liable for any damages, except for damages resulting from neglecting and/or defects in the Company's duties under the conditions, regulations, provisions of this agreement, and, it is the intentional or gross negligence of the company for unlawful benefits only.
    The user has studied and understood this agreement thoroughly, and accepts any risks arising from financial transactions.
    The company is not a bank, and the dtac DP electronic money service is to facilitate the user only.
    The company is not a manager of the user's capital interests but acts as an agent or custodian of the user’s funds only. The user does not have to keep the funds or maintain the user’s funds in the company's system for DP electronic Pay via dtac payment services through or DP electronic Pay via dtac payment service account. However, if the user maintains the user's funds in the DP electronic Pay via dtac payment service account, the company will combine the user’s funds with the funds of other users in a bank account (consolidation account) owned by the company where the user agrees and consent that the income or other benefits arising in the consolidated account will be the property of the company. The user agrees not to receive any interest or benefits that arise while the Company serves to keep the funds. Other currencies other than Thai baht currency may not be kept in dtac DP electronic Pay via dtac payment service account.
    The user’s registration to apply for DP electronic Pay via dtac payment service is assigning the company to represent the user to perform financial operation under this agreement only. The company will proceed according to the wishes and consent of the user under the method, conditions and terms of this agreement. And, that transaction must not have a purpose that is expressly prohibited by law, beyond one’s control, or contrary to public order or morals.
  2. Rights, duties/obligations and responsibilities of the user of DP electronic Pay via dtac payment service
    1. The user agrees to use the company’s DP electronic Pay via dtac payment service where the user has checked the information, conditions and formats, application methods, service provision, service usage, service charges, fees and other details thoroughly, and agrees to apply according to the method specified by the company. Should the user has additional inquiry relating to Services, please contact our call center at 02-114 7456 or other channels as specified by the Company.
    2. The user agrees to provide accurate, complete registration information, and ready to provide the latest information to DP e-money payment services via dtac, and warrant the company that the information used for the registration is accurate, complete and truthful. If the company detects that the information used for the registration is incomplete, outdated, untrue, or in any event, the Company and/or its agents have the right to immediately suspend the service to the user without notice. The user agrees that any statement contained on the electronic money system, www.atdeeppocket.com, or any information that the company sends through the DP electronic Pay via dtac payment service, or the user receives any statement by any other means, the user must read the statement and check that statement every time before clicking "accept" or "confirm", or agrees to use the service according to any statement that is meant to be an acceptance or confirmation for using the service. If there is any mistake, the company is not responsible for any damage that occurred to the user. If the user changes the address, the user must immediately notify the company of the new address through the above website. If the user does not notify the change of the new address, it shall be considered that any delivery to the same address is already sent to the user correctly.
    3. The user agrees that all reports that the company provides to the user is only preliminary information. The company may subsequently add, amend, and change such defect, delay and correct information. And, the company is not responsible for the user for any errors, delays, errors of such information arising from DP electronic Pay via dtac payment service, which is beyond the Company's regulatory authority and/or caused by a power failure, telecommunication system failure, computer system failure, and/or equipment failure, or receiving-sending wrong signals, delays, etc.
    4. The user acknowledges that user may use the DP electronic Pay via dtac payment service to pay for goods and/or services. And, the company is a facilitator in the payment of goods or services and conducts transactions according to the user's orders only. The company cannot guarantee the quality of the products and services purchased or paid through the DP electronic Pay via dtac payment service. The user has to contact the seller directly regarding the warranty and products/services defect correction, including requesting for receipts, tax invoices and other documents that the seller must issue.
    5. The user acknowledges that the user may make electronic money transactions through the DP electronic Pay via dtac payment service through with the following limitations (These numbers are subject to change from time to time as determined by the company without notice).
      Limitation
      Maximum amount for prepaid user
      Maximum amount per one item purchased or subscribed.
      Not more than 10,000 baht per item
      (or an equivalent amount in foreign currency)
      Maximum amount in 1 day for every order listed or subscribed
      (counted with items from all content licensors)
      Not more than 50,000 baht per day
      (equivalent amount in foreign currency)
      Maximum amount in 1 month for every order listed or subscribed
      (counted with items from all content licensors)
      Not more than 50,00 baht per month
      (equivalent amount in foreign currency
    6. If there is a delay in any service of the company whether caused by the system and/or computer failure, malfunction, repair, communication system, receive-transmit signals error, receiving incorrect information, including electrical system, telecommunication system or any other system failure related to the service, if there are circumstances or force majeure which is beyond the control of the company or not being able to provide services temporarily and/or permanently for any reason whatsoever, the user agrees not to demand the company be liable for any damages due to errors, delays, as well as from the suspension of certain or all services.
    7. The user consent the Company or Agent to search for information that the Company or the Agent deems necessary to verify the correctness of the user’s registration information. This search may include a credit check or any relevant information from third party databases.
    8. The user consent the Company to disclose the information about the user which has been provided to the Company to the person involved in any operation under this agreement as the company deems necessary and appropriate. The company does not need any consent from user, and the user agrees not to claim any damages from the company.
    9. If the company finds that the user is involved in any illegal act and/or violating any of the above clause or all of this agreement, the company has the right to cancel the service to the user immediately. The user agrees not to obstruct, and agrees to assist and facilitate the agency, government officials or related agencies to access the password protected section on the user's website. It is considered that the Company does not take part in any action performed by the user, and is not be responsible for any damage arising from such actions performed by the user. And, if there is any damage to the company both directly and indirectly from such actions performed by the user, the company has the right to take legal action against the user until it is finalized.
    10. Electronic or e-commerce transactions have risks, which the users have carefully considered, and the user agrees to take the risks and bear the burden of damage that may occur to the user in all cases. If it is necessary to verify the validity or the integrity of the user's transaction when the company has notified the said purpose to the user, the user agrees to send details, information and all relevant documents to the company, bank, credit card payment service provider or government officials or agencies involved immediately or within the time limit. In addition, the user agrees to provide reasonable assistance in obtaining such documents/information without taking any action to destroy, cause depreciation, loss, damage or uselessness to such documents or information. And, the user also agrees not to act in the manner that prevents or obstructs the work of the company, bank, credit card payment service provider or government officials or related agencies.
    11. The user agrees that all letters and any notices even through the company's electronic system, which the company delivers to the user by the method used to provide the service under this agreement is delivered to the user legitimately regardless of whether the user receives or views the statement or not. The company reserves the right not to be obligated to communicate in document form. Any form of company’s communication is considered as a written communication and it is considered that the user will receive such communication no more than 5 working days from the date of announcement or sending of the statement to the user regardless of whether the user receives or opens the statement or not.
    12. In the event that there is a change in terms/conditions/regulations under this agreement, the user agrees that the service under this agreement is automatically subject to the changed terms and conditions as well. The company will announce the notice through the website or other channels that the company deems appropriate.
      If the user does not comply with any of the terms of this agreement, the company has the right to notify the user of the agreement termination via online computer system or mobile Application to the user immediately.
      The company assumes that the user’s acceptance of the agreement for the DP electronic Pay via dtac payment service in this section it is the consent for the company to exercise its rights to acquire securities as required by law. In addition, the right of the company to receive compensation for the execution of this agreement, the Company has the right to hold securities in the user's account, and the company may use the securities of the user in the DP electronic Pay via dtac payment service account to pay off debt owed by the user to the company or to another person according to the law. The rights identified within this section are those rights set forth in addition to the rights in other sections.
  3. For the method to use the DP electronic Pay via dtac payment service with the latest details of the fees and/or related service fees, the user may contact our call center at 02-114 7456 or other channels as specified by the Company.
  4. The company’s rights / obligations and reservations
    1. The company has the right to object to the user's service request. The Company has the right to consider not to provide the service to the user and/or not to bind the Company to enter into this agreement with the user. And, the decision of the company shall be deemed final, and the company shall not be responsible for any damage or any expenses which may arise from the request to use this service.
    2. The company will debit / deposit money / into a bank account, visa card, MasterCard card and/or service providers according to the request of the user made through electronic means where the company will do so immediately. The company will not be responsible for any damage if the delay is not caused by the behavior that the company and its employees or representatives is responsible, or caused by other factors outside the control of the company which results in transaction delays, such as delays caused by the banking system or from any other force majeure event.
    3. In case the company finds that the user performs or engages in an offense against the law through the DP electronic money Pay via dtac payment service, or the user uses and/or reports false information to the company, or the user violates any terms/conditions in this agreement and the company has considered it to be a serious offense, the company will terminate the agreement and/or close the user’s DP electronic Pay via dtac payment service account immediately. The user agrees not to take any legal action against the company to claim the funds remaining in the account. The user’s DP electronic Pay via dtac payment service account, which the company only holds on its behalf until the authenticity of the person entitled to receive the said amount, or any order from the relevant government agency has been issued. The Company reserves the right to deduct any fees or expenses from the maintenance of such amount from the total amount before refunding the amount to the duly recipient above.
    4. The Company will keep the user’s capital (consolidated account) separately from the operating funds, which will not be used for any other purpose of the Company. In addition, the user’s funds will not be used to pay debts in the event that the company is bankrupt or otherwise.
    5. When there is an event that causes this agreement to be terminated for any reason, the user agrees that the Company has the right to deduct money from the user’s account or seize any of the user’s property in possession of the Company until the Company receives all of the money owed by the user for using the Company's services.
    6. The company is not responsible for these events:
      1. In the event of damage arising from the act of other persons in violation or causing any damage to the user;
      2. In the event of damage resulting from circumstances beyond the control of the company or any force majeure, including damage from loss, disclosure of personal or privacy-related information that prevents the user from using the DP Electronic money service for payment services via dtac or website, which includes cases where the company has warned the user of the potential damage;
      3. The Company is not responsible for the willful or negligent act of performing duties of third parties such as telecommunication service providers, internet service provider, including computer service provider, hardware or software, or in situations beyond control or any other force majeure such as fire, flood, other natural disasters, war, riot, protest, damaged equipment, computer virus, defective electricity or telecommunication system, etc.
  5. Termination of the agreement
    1. Termination of this agreement will not cancel or nullify the rights of the Company and the liability of the user in respect of any fees, expenses, interest or any other monies that the user is required to pay as specified in this Agreement.
    2. When the agreement is terminated due to the user violating the terms of this agreement, in whole or in part, or in any case if there is money or any other property which the user should not have received, the user must promptly return the money or those assets immediately at the expense of the user himself/herself. In case of violation, the company has the right to demand for payment, as well as claim the actual damages arising from the said actions by the user, including prosecution. The user agrees not to raise any defense to deny such liability.
    3. Liability in case of breach of agreement: the defaulting party shall be responsible for all legal costs such as notices, attorneys' fees, court fees, royalties, transportation fees, etc.
  6. Miscellaneous
    1. The Company’s waiver of all or some practice for the user, once or multiple occasions, is not considered that the Company has waived certain intent of this Agreement in the future, that is, the user must strictly comply with all of the clauses in subsequent periods throughout the term of this Agreement.
    2. In the event that there is a reason to demand for the return of property or merchandise from a third party, it is the user’s solely responsibility to make every effort and take any usual action in the type of business and service at the user’s own expenses.
    3. If any of this Agreement is void or incomplete, the parties agree that the part that is not void or complete shall be deemed as separate from that void or incomplete part, and is valid.

III. The Privacy Notice of the Payment Service Provider

The Payment Service Provider places a strong emphasis on personal data protection and adhere strictly to all applicable laws and regulations governing personal data protection. Our privacy notice is available at http://www.dtac.co.th/document-upload/privacy_notice_TH_07-03-2020.pdf and https://www.t2pco.com/en/privacy