True Move H Universal Communication Complaint Center

  • No. 18 True Tower, Ratchadapisek Road, Huai Khwang Subdistrict, Huai Khwang District, Bangkok Metropolis 10310
  • Telephone Number: 02-202-8000
    Office Hours: Monday – Friday 09.00 – 15.30 hours
    Except Public Holiday (Toll Free from dtac number)
  • Web chat : https://www.true.th/home?mari=open&oper=dtac
  • Website : www.dtac.co.th
  • The agency is in charge of consumer protection as prescribed by the Board.

To file a complaint, the following documents are required

  1. Name-surname and address of the complainant along with a copy of your identification card or juristic person certificate with certified true copy.
  2. Complaint details
  3. Other documentary evidence related such as copies of invoices, etc.

Your complaint will be effective once the Company has received the full details and documents of the complaint.